Terms & Conditions

Welcome to Kesrh & Tamrh. By accessing our website and placing an order, you agree to the following terms and conditions:

1. General

• Kesrh & Tamrh reserves the right to update or modify these terms and conditions at any time.

• Customers are encouraged to review the terms before placing an order.

2. Products & Orders

• We strive to display our products, images, and descriptions as accurately as possible.

• Minor variations in product appearance may occur due to the nature of food preparation.

• All products are subject to availability.

• Customers are responsible for reviewing their order details before completing the purchase.

3. Payments

• Payments must be completed using the available payment methods on our website.

• Orders will be processed once payment has been successfully confirmed.

4. Delivery & Collection

• Delivery times may vary depending on the customer's location and order preparation schedule.

• Customers are responsible for providing accurate contact and delivery information.

• Delays may occasionally occur due to circumstances beyond our control.

5. Returns & Refunds

• Due to the nature of food products, return and refund requests are subject to our store policy and applicable consumer protection regulations in Kuwait.

• If there is an issue with your order, please contact us as soon as possible and provide details of the issue, along with photos if applicable.

6. Privacy Policy

• We are committed to protecting our customers' personal information.

• Customer information is used only for order processing, delivery, and customer service purposes.

• Personal information will not be shared with unauthorized parties.

7. Contact Us
For any questions or assistance regarding our products or orders, please contact us through the communication channels available on our website.

By using our website, you acknowledge that you have read and agreed to these terms and conditions.